On USB flash drives this lock mechanism is less common though. The storage structure of the lost files would be altered or damaged by any changes on the drive.

Here we'd like to recommend free partition manager software to check and repair bad sectors on USB drive. If Windows still does not recognize it, your device may not be working properly. Im reporting them to the better buisness beru right now as i type this also. The fast startup feature relates to hibernate and shutdown, which is designed to make computer boot faster. I downloaded the driver package from the acer site and when I click on the live cam icon the pop out window opens but says that I have no video capture hardware. The USB controllers will automatically install. It strongly depends on the capacity of your hard drive and the performance of your computer. You can double click a file to view file content in its original size, thus you can make sure if the file can be correctly recovered.

Mary — You will at least need a working Internet connection to download the missing drivers. Follow Us. About This Article. To check whether this feature is enabled or disabled, open the Control Panel and click View devices and printers under Hardware and Sound. These identifiers will help you identify your unknown device. I formatted the USB drive twice now and still get the error. Well thanx Anthony for trying to help dude i really appreciate bro. Need tech help fast? But please also list your computer brand and model, including Windows version, as that will make finding drivers easier.

Installing the wrong driver may result in damaging your computer. Locate the Device Manager control panel. You can find the error code by right-clicking the unknown device in the Device Manager , and selecting Properties in the popup menu. Unknown devices often have error code 1, as this represents the status that the device is not configured correctly. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get. They are portable, small-sized and large in capacity, making users carry huge amount data or transfer data between devices. Join , subscribers and get a daily digest of news, geek trivia, and our feature articles. Install appropriate driver. Press Windows key and R together to open Run dialog box.

Edit this Article. In other languages Español: identificar dispositivos desconocidos en Windows. Im reporting them to the better buisness beru right now as i type this also. A solid yellow question mark icon indicates the device is unknown to Windows. There are many websites you can use to find out the name and model of your unknown device. Unknown devices often have error code 1, as this represents the status that the device is not configured correctly. This article has been viewed , times. About This Article. Anthony says:.

Highlight the unknown device. To solve the problem we can try disabling this feature via following steps:. Then either buy a new USB or repair the internal machinery. The overall steps are as follows. These identifiers will help you identify your unknown device. The USB device that reports error code 43 cannot communicate properly with computer, as there might be a connection issue. Search online for drivers. A solid yellow question mark icon indicates the device is unknown to Windows.

We use cookies to make wikiHow great. It is a Windows built-in universal troubleshooting tool and it can be used to check and repair various system problems. Also, if the USB drive contains important data, you should apply data recovery before trying any repairing actions. Windows Mac iPhone Android. The Best Tech Newsletter Anywhere. Learn why people trust wikiHow. Method 2: Use Hardware and Device troubleshooter to fix USB device descriptor failure If your computer has installed Windows 10 Creator Update, you can try the new troubleshooting tool to fix the problem. Highlight the unknown device. By using our site, you agree to our cookie policy.

Click the View all option, and then run the Hardware and Devices troubleshooter. April 5, at am. Download for PC Download for Mac. Include your email address to get a message when this question is answered. The overall steps are as follows. Locate the Device Manager control panel. Wait patiently until this program finishes the scanning, it will find all your lost data on the drive. Click "OK" to confirm and finish the recovery process. This article has been viewed , times. Edit this Article.

But if it is really broken as I suspect, you might need a specialized data recovery service. Also, if the USB drive contains important data, you should apply data recovery before trying any repairing actions. Download for PC Download for Mac. But please also list your computer brand and model, including Windows version, as that will make finding drivers easier. Always try to uninstall the device and restart the computer as this will result in the driver being reinstalled. Helpful 0 Not Helpful 2. Create an account. Search online for drivers.

If Windows does not have a driver for the unknown device, you will need to find and download a driver for the unknown device. If you check its properties, you can see error message " Windows has stopped this device because it has reported problems. The default free space is MB and you may share the product on social media to get another 1. That will reinstall those devices automatically and often fix issues with USB configuration issues. Basically; my ipod touch 16 gig 4 th gen was working perfectly yesterday but now when i plug it into my computer or into the mains it doesnt charge and is never recognised. However, some users report that this feature makes computer performs so quickly that Windows 10 cannot detect USB device and the USB device descriptor failure appears. No account yet? Windows Mac iPhone Android.

Click "OK" and "Apply" buttons and reboot computer. Anthony says:. Bob — If the ipod does not even charge when you plug it into the mains, then that indicates a hardware problem. You can find the Device Manager control panel by right-clicking My Computer and selecting properties. Then restart computer and insert the USB device. Here is an example of the Device Manager in Vista with an unknown device. To create this article, 12 people, some anonymous, worked to edit and improve it over time. Always remember to backup your drivers. DiskGenius is professional data recovery software and it can help you get back lost files or partitions and recover RAW drive with ease. Is there a way that I can get this working???

Click "OK" and "Apply" buttons and reboot computer. Really, if the disk is still okay, it will work on another computer. Speak your mind Each device with a problem has a little yellow exclamation mark over its icon. If you have any doubts following the steps above, stop and seek professional services for configuring your computer. Step 5: Windows will automatically install and load the driver this time. If you right-click the unknown device in the Device Manager you can select the driver update option. Check in Device Manager to see if your device is installed and working properly after you restart. A file is saved as 2 parts on the storage device: directory info which is comprised by file name, time stamp and size info, etc.

To solve the problem we can try disabling this feature via following steps:. If your USB drive which cannot be recognized by Windows holds important files that do not have a backup, you should perform USB flash drive recovery in the first place. Follow Us. Complicating the unknown device error is the fact that different device drivers are required for bit and bit versions of Windows. I found the unknown drivers. You can look up vendor ids and device ids at an online website , but if you list the hardware ID of your network card I can direct you to the driver for it. The USB device descriptor failure issue usually has something to do with problematic USB drivers, for example, USB drivers on your computer might be outdated, corrupted, missing or broken. That will reinstall those devices automatically and often fix issues with USB configuration issues.

Having said that after a few minutes it would disconnect itself and reinstall drivers then ask for the code for the secure connection before it would work, it did this a couple of times, each time it did this if you look at device manager it would display a number :ie 1 2 and so on after the name of the wireless card, i presume it does that each time it reinstalls. The storage structure of the lost files would be altered or damaged by any changes on the drive. There are so many third-party data recovery utilities capable to help. Include your email address to get a message when this question is answered. You can find the Device Manager control panel by right-clicking My Computer and selecting properties. In this article, you can find 8 reliable solutions to fix the problem and make your drive work again. If you check its properties, you can see error message " Windows has stopped this device because it has reported problems. I have a problem with a Advent laptop, running Windows 7 ultimate 64 bit keeps coming up unknown usb device, when you first start the laptop it displays loading usb driver, then displays unable to load driver device unknown, open up device manager drop down list shows unknown usb device with a yellow cross.

Name required. Why isn't it suggested to recover the files back to the original drive? Phone Transfer. The fast startup feature relates to hibernate and shutdown, which is designed to make computer boot faster. March 23, at am. Windows XP, Vista, Window 7 and 8 actually support quite a lot of hardware by default, but some hardware devices will need additional device drivers. So very confused as to what is going on, as you say it could be a issue with Windows 7 and usb devices conflicting, but whati can i do to stop this happening. Theres priceless files on it that their product basically took away from me. Here we'd like to recommend free partition manager software to check and repair bad sectors on USB drive. Bob says:.

To solve the problem we can try disabling this feature via following steps:. Português: Identificar Dispositivos Desconhecidos no Windows. If you check its properties, you can see error message " Windows has stopped this device because it has reported problems. One, fix the Unknown Device so that Windows can read it again, as the above part taught. Explore this Article Steps. You can find the Device Manager control panel by right-clicking My Computer and selecting properties. The overall steps are as follows. Select files you want to recover, right-click them and select "Copy To". March 22, at am.

If you check its properties, you can see error message " Windows has stopped this device because it has reported problems. It is a Windows built-in universal troubleshooting tool and it can be used to check and repair various system problems. Method 5: Disable Fast Startup to fix USB device failure The fast startup feature relates to hibernate and shutdown, which is designed to make computer boot faster. Also, the "Search For Known File Types" option should be selected, because this option performs deep scanning and it is very useful when retrieving data from damaged drive. If the manufacturer is unknown in the Details tab of the device properties, then the only option is to look at the hardware ID instead of the manufacturer property. Explore this Article Steps. You can double-click to open and check the found files. Helpful 0 Not Helpful 0.

If you cannot find your driver online, email the manufacturer for help with drivers. What should I do to be able to access the USB device properly? Thanx again. But I suggest you also try the 4GB flash disk in a different computer to make sure the drive itself is still fine. Click "OK" to confirm and finish the recovery process. The USB device that reports error code 43 cannot communicate properly with computer, as there might be a connection issue. The Windows Control Panel is open. Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. Search online for drivers. If there is not hardware issue, you need to move to other solutions in this post.

I formatted the USB drive twice now and still get the error. If the disk also does not work in a different computer, it might be broken. Thanx again. All I could get were the names of the devices, and the location. So thats my advice to anyone reading this. Hard drive data recovery is never a hard topic for modern computer users. April 5, at am. Mary — You will at least need a working Internet connection to download the missing drivers. For unknown USB devices, always try unplugging the device first and then re-plugging it after waiting a few seconds.

Log in Facebook. Method 2: Use Hardware and Device troubleshooter to fix USB device descriptor failure If your computer has installed Windows 10 Creator Update, you can try the new troubleshooting tool to fix the problem. Im reporting them to the better buisness beru right now as i type this also. Click "OK" and "Apply" buttons and reboot computer. I have a problem with a Advent laptop, running Windows 7 ultimate 64 bit keeps coming up unknown usb device, when you first start the laptop it displays loading usb driver, then displays unable to load driver device unknown, open up device manager drop down list shows unknown usb device with a yellow cross. That will reinstall those devices automatically and often fix issues with USB configuration issues. Still could not find the driver for your unknown device? All I could get were the names of the devices, and the location. Then you can specify a location to save recovered data. Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files.

Then check if the issue can be solved. However, some users report that this feature makes computer performs so quickly that Windows 10 cannot detect USB device and the USB device descriptor failure appears. Click "OK" and "Apply" buttons and reboot computer. Press Windows key and R together to open Run dialog box. I tried uninstalling the USB Root Hub devices made no difference unfortunately, so went for the worse case scenario and purchased a new wireless card, installed and now working fine with no problems!! These identifiers will help you identify your unknown device. So thats my advice to anyone reading this. Just continue reading the rest part which will present a couple of methods to help you troubleshoot this issue without losing data. On USB flash drives this lock mechanism is less common though.

Although some drivers may be universal, check with the manufacturer to see compatibility. If you check its properties, you can see error message " Windows has stopped this device because it has reported problems. Highlight the unknown device. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get. Locate the Device Manager control panel. You can find the error code by right-clicking the unknown device in the Device Manager , and selecting Properties in the popup menu. Hard drive data recovery is never a hard topic for modern computer users. The USB drive is damaged, such as it contains bad sectors. Method 5: Disable Fast Startup to fix USB device failure The fast startup feature relates to hibernate and shutdown, which is designed to make computer boot faster. I formatted the USB drive twice now and still get the error.

These are the default settings, and allow Windows to download drivers and automatically configure new hardware. When i got home turned on laptop , everything loaded ok, wireless working fine, card displayed in device manager so unable to get any fault codes to give you! This will search for a device driver for your hardware. If the disk also does not work in a different computer, it might be broken. BIOS system is not updated to the latest version. But please also list your computer brand and model, including Windows version, as that will make finding drivers easier. Please check its corruptibility and if the internal machinery is damaged. Wait patiently until this program finishes the scanning, it will find all your lost data on the drive.

Now on the website it states they are no responsable for any of their products that flaw kind of like how mine did. Thanks to all authors for creating a page that has been read , times. Step 2: Visit the manufacturer's support website and find the appropriate driver for your motherboard. The Best Tech Newsletter Anywhere. If you are using laptop, you can right-click on battery icon and select Power Options. To check whether this feature is enabled or disabled, open the Control Panel and click View devices and printers under Hardware and Sound. Mary — You will at least need a working Internet connection to download the missing drivers. Helpful 0 Not Helpful 0. Then restart computer and check if the USB device issue solves. Windows XP, Vista, Window 7 and 8 actually support quite a lot of hardware by default, but some hardware devices will need additional device drivers.

Thanks to all authors for creating a page that has been read , times. Please help us continue to provide you with our trusted how-to guides and videos for free by whitelisting wikiHow on your ad blocker. Windows Mac iPhone Android. To solve the problem we can try disabling this feature via following steps:. How can I check whether my data is recoverable or not before purchase? You should find the name of the piece of hardware associated with the unknown device, and that will give you the information you need to hunt down the driver. This can make sure if the issue is caused by damaged port. Frequently Asked Questions 1. Here is an example of the Device Manager in Vista with an unknown device.

A small fee may be charged by your hardware's manufacturer to mail you drivers on a CD. Do not pay for any drivers you may find online. Mary — You will at least need a working Internet connection to download the missing drivers. Cookies make wikiHow better. You can slipstream drivers into a copy of your operating system's installation disk by using special software. Anthony thank you for reply, i am not at the laptop at the moment i will look when i get home tonight! Include your email address to get a message when this question is answered. The USB device that reports error code 43 cannot communicate properly with computer, as there might be a connection issue.

If the USB drive contains bad sectors, you can click "Repair" button to get them repaired. April 5, at am. Is this article up to date? In your computer's documentation, find the name of the motherboard Wait patiently until this program finishes the scanning, it will find all your lost data on the drive. Here on this page, you'll learn four effective ways to fix an unknown device, and powerful hard drive recovery software to recover inaccessible data. Then either buy a new USB or repair the internal machinery. Unknown devices are often a problem after reinstalling Windows on a PC.

You can do an online search for hardware ID databases to find this information. There are so many third-party data recovery utilities capable to help. I found the unknown drivers. Also, the "Search For Known File Types" option should be selected, because this option performs deep scanning and it is very useful when retrieving data from damaged drive. Categories: Windows. Existing account, please login directly Customer Login Reseller Login. March 23, at am. Theres priceless files on it that their product basically took away from me. To recover data from malfunctioned or not recognized USB drive, the "Complete Recovery" mode should be selected. Step 1: In your computer's documentation, find the name of the motherboard manufacturer.

Checked windows update to see if it had loaded any up to date drivers, and it had installed a current driver! Then restart computer and insert the USB device. The Windows Control Panel is open. When i got home turned on laptop , everything loaded ok, wireless working fine, card displayed in device manager so unable to get any fault codes to give you! Now I constantly get a massage saying that the device has malfunctioned. The default free space is MB and you may share the product on social media to get another 1. There are many websites you can use to find out the name and model of your unknown device. There are so many third-party data recovery utilities capable to help. In this tab you will find a drop down list with Hardware IDs.

In the properties of the unknown device there is a tab labeled details. When prompted to restart your computer, select yes. In some cases, operating system will put the USB port in low-power mode if the USB selective suspend setting is enabled. Find out hardware name and model. You can also reach a support guy for further help. The way to solve it is to find the right driver and re install the device driver for the hardware device. If you cannot find your driver online, email the manufacturer for help with drivers. Smarthome Office Security Linux.

Learn why people trust wikiHow. Frequently Asked Questions 1. Name required. Sirenane says:. Click the links and compare the difference of each version. There are errors in some software or hardware components, for example, USB port is broken. Things You'll Need. You can find the error code by right-clicking the unknown device in the Device Manager , and selecting Properties in the popup menu. To create this article, 12 people, some anonymous, worked to edit and improve it over time.

Win Version Mac Version. The Best Tech Newsletter Anywhere Join , subscribers and get a daily digest of news, geek trivia, and our feature articles. Phone Transfer. Checked windows update to see if it had loaded any up to date drivers, and it had installed a current driver! Always remember to backup your drivers. To restore data from the unknown device, you have two choices. About This Article. If Windows does not have a driver for the unknown device, you will need to find and download a driver for the unknown device.

Click the View all option, and then run the Hardware and Devices troubleshooter. Co-authors: Thanx again. Windows displays a lot of other information about the device here, but the Hardware Ids will help you identify the device. So maybe try a few friends or colleagues , and if none of them work, the data recovery service is the only option. Why cannot the recovered files be opened? If the manufacturer is unknown in the Details tab of the device properties, then the only option is to look at the hardware ID instead of the manufacturer property. Win Version Mac Version.

These are the default settings, and allow Windows to download drivers and automatically configure new hardware. Click the links and compare the difference of each version. This option helps to locate and install driver software manually. Always remember to backup your drivers. Sometimes the device recognition fails without reason and simply re-plugging the USB device helps. August 10, at am. Learn why people trust wikiHow. Having said that after a few minutes it would disconnect itself and reinstall drivers then ask for the code for the secure connection before it would work, it did this a couple of times, each time it did this if you look at device manager it would display a number :ie 1 2 and so on after the name of the wireless card, i presume it does that each time it reinstalls. If you cannot find a driver for the unknown device or unknown USB device, you can try and use a driver finder program. The USB drive is damaged, such as it contains bad sectors.

Although it comes with Vista by default, there are drivers for that wireless card for Windows 7. Install appropriate driver. Select the Hardware tab and click Device Manager. If your USB drive which cannot be recognized by Windows holds important files that do not have a backup, you should perform USB flash drive recovery in the first place. Press Windows key and R together to open Run dialog box. You can double-click to open and check the found files. To recover data from malfunctioned or not recognized USB drive, the "Complete Recovery" mode should be selected. By continuing to use our site, you agree to our cookie policy.

Really, if the disk is still okay, it will work on another computer. Do not attempt to install a Linux or Mac driver on your Windows machine. March 22, at am. Tips and Warnings. There are many websites you can use to find out the name and model of your unknown device. The USB drive is damaged, such as it contains bad sectors. Therefore, you can try updating USB driver to fix the issue. That will reinstall those devices automatically and often fix issues with USB configuration issues. A file is saved as 2 parts on the storage device: directory info which is comprised by file name, time stamp and size info, etc.

Complicating the unknown device error is the fact that different device drivers are required for bit and bit versions of Windows. If the operating system does not have a driver for your hardware installed the device will not function. The USB device descriptor failure issue usually has something to do with problematic USB drivers, for example, USB drivers on your computer might be outdated, corrupted, missing or broken. Each device with a problem has a little yellow exclamation mark over its icon. Need tech help fast? Do not attempt to install a Linux or Mac driver on your Windows machine. Mary — You will at least need a working Internet connection to download the missing drivers. Click the links and compare the difference of each version. I tried uninstalling the USB Root Hub devices made no difference unfortunately, so went for the worse case scenario and purchased a new wireless card, installed and now working fine with no problems!! So maybe try a few friends or colleagues , and if none of them work, the data recovery service is the only option.

Each device with a problem has a little yellow exclamation mark over its icon. If that is the case, you can follow these steps to turn off fast startup. So thats my advice to anyone reading this. Click the View all option, and then run the Hardware and Devices troubleshooter. But they do happen. Hard drive data recovery is never a hard topic for modern computer users. I have a problem with a Advent laptop, running Windows 7 ultimate 64 bit keeps coming up unknown usb device, when you first start the laptop it displays loading usb driver, then displays unable to load driver device unknown, open up device manager drop down list shows unknown usb device with a yellow cross. If you are troubled by this issue now and have no idea how to fix it. Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. Device Manager shows similar massage.

Im hoping the flash drive isnt bad, i just got it 2 weeks ago. Mary — You will at least need a working Internet connection to download the missing drivers. A small fee may be charged by your hardware's manufacturer to mail you drivers on a CD. Wait patiently until this program finishes the scanning, it will find all your lost data on the drive. Click the Details tab, click the Property box, and select Hardware Ids in the list. The problem is when you try to update driver,. Also, the "Search For Known File Types" option should be selected, because this option performs deep scanning and it is very useful when retrieving data from damaged drive. You can find the error code by right-clicking the unknown device in the Device Manager , and selecting Properties in the popup menu. Windows displays a lot of other information about the device here, but the Hardware Ids will help you identify the device. But I suggest you also try the 4GB flash disk in a different computer to make sure the drive itself is still fine.

How-To Geek is where you turn when you want experts to explain technology. There are specific drivers for each operating system. How can I check whether my data is recoverable or not before purchase? Wait patiently until this program finishes the scanning, it will find all your lost data on the drive. Unknown devices are often a problem after reinstalling Windows on a PC. Before you start please close all programs and tasks to avoid any complications. You can also reach a support guy for further help. You can do an online search for hardware ID databases to find this information.

All Rights Reserved. Anthony says:. The USB controllers will automatically install. Always try to uninstall the device and restart the computer as this will result in the driver being reinstalled. I formatted the USB drive twice now and still get the error. Also, the "Search For Known File Types" option should be selected, because this option performs deep scanning and it is very useful when retrieving data from damaged drive. DiskGenius is professional data recovery software and it can help you get back lost files or partitions and recover RAW drive with ease. Step 3: Restart your computer. There are many websites you can use to find out the name and model of your unknown device. To open it on Windows 10, 8.

Is there a way that I can get this working??? Windows places all unknown devices in a group labeled other devices. Speed up your PC. Win Version Mac Version. Select the Hardware tab and click Device Manager. Press Windows key and R together to open Run dialog box. Here on this page, you'll learn four effective ways to fix an unknown device, and powerful hard drive recovery software to recover inaccessible data. The lock option is an option, but it is very recognizable. If the manufacturer is unknown in the Details tab of the device properties, then the only option is to look at the hardware ID instead of the manufacturer property.

Need tech help fast? I downloaded the driver package from the acer site and when I click on the live cam icon the pop out window opens but says that I have no video capture hardware. This will open Control Panel. Then you can install drivers manually. One, fix the Unknown Device so that Windows can read it again, as the above part taught. Always try to uninstall the device and restart the computer as this will result in the driver being reinstalled. It is also useful to check the error code. When a storage device was recognized by Windows in this way, sorry, it's neither readable nor accessible along with all the data. Click the View all option, and then run the Hardware and Devices troubleshooter.

All I could get were the names of the devices, and the location. You can do an online search for hardware ID databases to find this information. What should I do to be able to access the USB device properly? Why cannot the recovered files be opened? Also, if the USB drive contains important data, you should apply data recovery before trying any repairing actions. When a storage device was recognized by Windows in this way, sorry, it's neither readable nor accessible along with all the data. The way to solve it is to find the right driver and re install the device driver for the hardware device. Here on this page, you'll learn four effective ways to fix an unknown device, and powerful hard drive recovery software to recover inaccessible data. Having said that after a few minutes it would disconnect itself and reinstall drivers then ask for the code for the secure connection before it would work, it did this a couple of times, each time it did this if you look at device manager it would display a number :ie 1 2 and so on after the name of the wireless card, i presume it does that each time it reinstalls. Updated: March 29,

The device is using corrupted, damaged or outdated drivers. Here is an example of the Device Manager in Vista with an unknown device. Helpful 2 Not Helpful 0. You should find the name of the piece of hardware associated with the unknown device, and that will give you the information you need to hunt down the driver. Bob says:. Each device with a problem has a little yellow exclamation mark over its icon. If the manufacturer is unknown in the Details tab of the device properties, then the only option is to look at the hardware ID instead of the manufacturer property. Always try to uninstall the device and restart the computer as this will result in the driver being reinstalled. An unknown device is a device name listed in the Windows Device Manager for any device Windows is unable to identify or does not have the drivers used to identify the device. You can double click a file to view file content in its original size, thus you can make sure if the file can be correctly recovered.

Do not attempt to install a Linux or Mac driver on your Windows machine. Related Articles. Always try to uninstall the device and restart the computer as this will result in the driver being reinstalled. If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. Two, send the disk drive to nearby data recovery companies, let the professionals do a manual hard drive data recovery. Thus you may need to download the driver to your computer beforehand. Português: Identificar Dispositivos Desconhecidos no Windows. April 22, at pm.